Governance Isn’t a Flowchart

Governance Isn’t a Flowchart

Governance Isn’t a Flowchart

Culture over process.

Culture over process.

April 22, 2025

April 22, 2025

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Many teams think design system governance is about having a process.

So they make a flowchart.

Or a diagram.

Or a checklist.

And they call that governance.

But governance isn’t a flow.

The teams I’ve seen fail at governance all have something in common: they built a process, but they didn’t build trust.

  • They wrote the rules, but they didn’t get buy-in.

  • They made a new Figma library, but no one used it.

  • They published the flowchart, but no one followed it.

And then they wondered why their system wasn’t getting adopted.

Good governance isn’t documentation.

It’s alignment over time. That only happens through understanding the current culture.

Most governance diagrams overcomplicate the answer that actually matters: who does what, and when?

You discover this by talking to people about what they actually do, not writing down what you wish they’d do.

Once you know this, write it down in a simple list:

WHO:Design system core team
WHAT: Approves net-new components
WHEN: During weekly governance review

WHO:Individual designers
WHAT: Propose updates to existing components
WHEN: Anytime—via design tokens repo

WHO:Engineering leads
WHAT: Flag performance concerns with components
WHEN: Before major releases

WHO:Product managers
WHAT: Request new patterns based on user needs
WHEN: During quarterly planning

WHO:QA / Accessibility team
WHAT: Report bugs or accessibility regressions
WHEN: As part of sprint testing

WHO:Everyone
WHAT: Follows the contribution model
WHEN: Always

You don’t need a giant diagram.

You need clarity on who’s responsible, what they’re responsible for, and when it happens. Without that, even the cleanest process doc is useless.

Don’t start with a diagram. Start with shared understanding.

Talk to your contributors. Define the values behind your decisions. Document the actual behavior of your teams, not the fantasy version. And yes, write it down if you need to. But don’t mistake the artifact for the alignment.

At the end of the day, governance isn’t a flowchart.

It’s the ongoing work of keeping a system alive, trusted, and evolving.

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